General information
Credit cards and debit cards
Major credit card brands, namely MasterCard and Visa, are widely accepted in Lisbon. American Express is accepted by some large hotels and shops, but has limited use overall.
Credit or debit card payments will be accepted in most places, but this is not guaranteed or mandatory.
Please check with your bank to understand if there will be any fees on payments or cash withdrawals in Portugal. Banco Montepio and Multibanco ATMs can be found close to the Congress center, including here.
Disability access
If you have any disabilities that may require additional help, please email the congress secretariat, [email protected], who will be able to help you with your request.
Emergency
The main emergency number in Portugal is 112. It is free to call, available 24 hours a day, and connects you to medical, police, and fire services.
Pharmacies
Pharmacies can be found close to the Congress Center:
Farmácia Correia de Azevedo, Rua Luís de Camões, 42-B, Alcântara
- Phone: (+351) 213 638 625
- Open: 09:00 - 19:00
Farmácia Sepol, Calçada da Boa-Hora, 94-A, 1300-096, Lisboa
- Phone: (+351) 937897528
- Open: 09:00 - 19:30 (13:00 on Saturdays, closed on Sundays)
Baby Care Room
A dedicated baby care room offering facilities for parents can be found in room 1.02.
Smoking
Smoking (including vaping and the use of e-cigarettes) is not allowed within the Congress center.
Taxis and public transport
Taxis and public transport options can be found around the Congress Center. If you are arriving by car, CCL is accessible via the A5, A2 and the Ponte 25 de Abril (The April 25th Bridge). The Congress Center has an underground parking garage and an uncovered car park with 1,100 spaces with autonomous management (paid). Taxi apps like Bolt and Uber are available, in addition to traditional licensed taxi services.
Public transport options from the city center include: Tram 15E (from Cais do Sodré station, towards Algés); Bus 732 (from Marquês de Pombal or Avenida da Liberdade); and Bus 728 (Praça do Comércio).
Travelling between Lisbon Airport and the Congress Center
Humberto Delgado Airport is located 12 km from the Lisbon Congress Center (20 minute drive). Transport options from the airport include:
- Taxi - You can find taxis queueing outside the departures and arrivals terminals. Taxi apps like Bolt and Uber are also available, and there is a dedicated area at the airport for picking up passengers with orders on online reservation platforms. This area is located on P2, Level 2, on the arrivals level.
- Bus - At the airport, you can take the bus 722 (towards Restauradores ) until Avenida João XXI/Praça de Londres. There change to the bus 756 (towards Rua Junqueira - Centro Congressos), which is the last stop. Then, walk 2 minutes to the Congress Center.
- Metro + Tram/Bus - Take the red line from Aeroporto station to Alameda station, then change to the green line and get off at Cais do Sodré station (last stop). Take the tram 15E (towards Algés) or the bus 728 (towards Restelo) and get off at Rua Junqueira - Centro Congressos. Then, walk 2 minutes to the Congress Center.
For returning to the airport, official guidance recommends arriving at least 3 hours before your flight, as Lisbon Airport may experience longer-than-usual waiting times.
Please note that while we have provided suggestions and advice, we cannot take responsibility for your journeys to and from the Congress.
Water
Water refill stations will be located throughout the Congress Center. The tap water in Lisbon is regularly tested and safe to drink.
Tipping
Tipping at bars and restaurants is not mandatory or expected in Portugal, but small tips are appreciated.